We require up-to-date vaccinations for all pets. Specific vaccines include DHLPP and Bordetella for dogs, and HCP for cats. Rabies vaccinations are also required.

Pets with severe health conditions such as heart problems, diabetes, epilepsy, severe mobility issues, or those requiring extensive medical treatment are not accepted. Pets must be in good health, with no signs of illness 48 hours prior to check-in.

Yes, male dogs must be neutered by 8 months and female dogs must be spayed by 6 months. Proof of sterilization is required.

Yes, we can administer medication as instructed. All medication must be clearly labeled with dosage instructions. However, our staff are not formally qualified in veterinary medicine

Please disclose any special dietary needs when booking. Owners must provide sufficient food for their pet's stay.